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Privacy Policy

Effective Date: November 8, 2025

Thank you for using Hilltale ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and related tools (collectively, the "Services").


1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

  • Email address (for account creation and support)
  • Voice recordings submitted by users (for personalized story playback)

1.2 Usage Data:

  • Device information (browser type, operating system, etc.)
  • IP address
  • Pages visited and interactions with our Services

1.3 Cookies and Tracking:

We use cookies and similar technologies to track usage and improve user experience. You may control cookie preferences via your browser settings.


2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Services
  • Process and personalize stories using AI (including ElevenLabs technology)
  • Communicate with users (support, updates, etc.)
  • Improve performance and user experience
  • Ensure security and prevent abuse

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: such as ElevenLabs for audio synthesis, under strict confidentiality agreements
  • Legal Requirements: if required by law, court order, or to protect legal rights
  • Business Transfers: in the case of a merger or acquisition, user data may be transferred with proper notice

4. Voice Data Handling

Voice data recorded and submitted is processed to generate stories. These recordings are stored securely and are only accessible to the user who submitted them. We do not publish or share this audio content without consent.


5. Data Retention

We retain user data only as long as necessary:

  • Account-related data: until user deletes their account
  • Voice recordings: retained until deleted by the user
  • Usage data: stored in anonymized form for analytics

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your data
  • Withdraw consent at any time
  • Request data portability
  • Object to data processing

To exercise your rights, contact us at: support@hilltale.com


7. Security

We implement strong security measures including:

  • Data encryption in transit and at rest
  • Access control and authentication
  • Regular security audits and monitoring

8. Children's Privacy

Our Services are designed for use by parents and caregivers. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we've collected data from a child, contact us immediately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or prominent notice on the Services.


10. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

Email: support@hilltale.com


By using our Services, you agree to the terms of this Privacy Policy.